MayneAI Agent Packs

AI Assistants for Hair and Beauty Businesses

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Appointment requests often omit the service, preferred time or details needed before a salon can respond. Organise the enquiry and draft the follow-up questions using your own service descriptions. For marketing, work from actual services and approved photographs to plan posts and review replies.

A workflow to start with

Start with the Enquiry Intake Assistant. The supplied workflow takes the following inputs and prepares the listed draft outputs for your review.

What you supply

  • Raw enquiry text (pasted call note, email, web form, SMS)
  • your business profile for service area and services

What you review

  • Structured enquiry record
  • Triage rating with reasons
  • List of missing details to ask
  • Draft reply requesting those details

Example brief

Illustrative prompt only: this is a suggested way to brief the assistant, not a customer case study or a tested result.

Turn these salon enquiries into a list of requested services, preferred times and missing details. Draft a reply for staff review using only the availability I provide and leave treatment suitability decisions to the practitioner.

Illustrative input and draft output

Manually written fictional example. This is not an executed pack result or a customer case study.

Input note

Fictional notes: A salon enquiry asks for a haircut on Thursday afternoon. The customer has not specified a preferred stylist. Staff have not checked the appointment book and no time has been offered.

Illustrative draft output

DRAFT SALON ENQUIRY

Requested service: haircut. Preference: Thursday afternoon. Missing: preferred stylist. Availability: awaiting staff check.

Draft reply: Thanks for your haircut enquiry. Do you have a preferred stylist, and is any time on Thursday afternoon suitable? We will check the appointment options with the team before confirming a time.

The 10 assistants in this pack

Each assistant has a defined task. Open a name to see the information it uses and the outputs described in the pack.

Enquiry Intake Assistant

Turns a raw client enquiry — phone note, email, web form or SMS — into a structured, triaged record with the missing questions listed. Use when a new enquiry arrives or a pile of enquiries needs sorting.

Inputs: Raw enquiry text (pasted call note, email, web form, SMS); your business profile for service area and services.

Outputs: Structured enquiry record; Triage rating with reasons; List of missing details to ask; Draft reply requesting those details.

Scheduling Coordinator

Prepares a sensible appointment schedule, drafts booking confirmations and reminders, and flags clashes. Proposes only — it cannot see or change a real calendar.

Inputs: List of appointments with locations, durations, priorities; Working hours and constraints; Existing commitments.

Outputs: Proposed run sheet; Clash and travel warnings; Confirmation and reminder message drafts.

Social Content Planner

Plans and writes social posts for the hair and beauty salon — before-and-afters, tips, team and local content — with a simple calendar.

Inputs: Recent appointments suitable to show; Platforms in use; Posting capacity; Brand tone.

Outputs: Content calendar; Written posts with caption and hashtags; Image or video shot list; Reusable content pillars.

Customer Follow-up Writer

Writes follow-up messages for quotes that have gone quiet, completed appointments, review requests and reactivation of past clients.

Inputs: Who is being followed up and why; What was previously quoted or done; How long since last contact.

Outputs: Follow-up message drafts per channel; Suggested timing; Optional short follow-up sequence.

Review and Reputation Manager

Builds an honest review-generation routine, drafts replies to every review, and turns review themes into things the business can fix.

Inputs: Current review profile; Recent reviews needing replies; When and how the business currently asks.

Outputs: Review request process and message drafts; Reply drafts; Theme analysis; Escalation flags.

Local Search Content Writer

Writes Google Business Profile content, service-and-suburb pages, review replies and local directory copy so the hair and beauty salon is found by nearby clients.

Inputs: Service area suburbs; Services offered; Existing site and GBP content; Reviews needing replies.

Outputs: GBP profile copy and posts; Service-and-suburb page drafts; Review reply drafts; NAP consistency checklist.

Email Campaign Writer

Writes email newsletters, promotional sends and automated sequences for the hair and beauty salon, with subject-line options and a consent check.

Inputs: Campaign goal; Audience and how they joined the list; Offer or news; Brand tone.

Outputs: Email drafts with subject options; Sequence plan with timing; Segment notes; Consent and compliance checklist.

Quote and Estimate Drafter

Drafts a priced quote or estimate from rates the business supplies, showing every assumption and exclusion. Use when a client needs a written price. Never produces a binding quote.

Inputs: Scope of work; The business's rate card from your business profile; Site or appointment specifics.

Outputs: Draft quote with line items, assumptions, exclusions, validity; List of rate gaps blocking an accurate price.

Customer Support Reply Writer

Drafts replies to client questions, complaints and refund requests, matched to the severity of the issue. Escalates issues that need specialist attention.

Inputs: The incoming message; Relevant appointment or order history if supplied; Business policy on refunds and remedies.

Outputs: Reply draft with tone matched to severity; Severity classification; Escalation flag where needed; Internal note.

Operations Reporter

Produces a weekly or monthly operating summary from the numbers the business supplies — appointments done, quotes won and lost, revenue, outstanding work — with observations and questions.

Inputs: Period figures supplied by the business; Prior period for comparison; Notable events.

Outputs: Operating summary; Trend observations with stated confidence; Questions the numbers raise; Suggested actions.

Where the pack stops

The pack does not diagnose skin or scalp conditions or decide treatment suitability and patch-testing requirements.

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