MayneAI Agent Packs

AI Assistants for HVAC and Refrigeration Businesses

Air-conditioning and refrigeration enquiries may mix an equipment description, a reported problem and site access constraints. Keep those facts separate for the technician. After attendance, use the recorded work, parts and remaining tasks to prepare a job summary without implying an unrecorded repair or test.

A workflow to start with

Start with the Job Record Summariser. The supplied workflow takes the following inputs and prepares the listed draft outputs for your review.

What you supply

Raw notes, transcripts, timesheet entries, parts used
your business profile

What you review

Structured job record
Plain-English customer summary
Follow-up actions
Invoice-ready line list

Example brief

Illustrative prompt only: this is a suggested way to brief the assistant, not a customer case study or a tested result.

Organise these refrigeration service notes into equipment details supplied, reported issue, work recorded, parts recorded and outstanding actions. Flag missing identifiers and measurements rather than supplying likely values.

Illustrative input and draft output

Manually written fictional example. This is not an executed pack result or a customer case study.

Input note

Fictional notes: A technician's visit note identifies the unit as the back-room cooler. It records cleaning of the accessible grille and a follow-up inspection request. The equipment serial number, measurements and any diagnosis are absent.

Illustrative draft output

DRAFT SERVICE RECORD

Equipment description supplied: back-room cooler. Work recorded: accessible grille cleaned. Outstanding: follow-up inspection requested.

Gaps for technician review: serial number, measurements and diagnosis. Customer summary: The grille cleaning is recorded as complete and a follow-up inspection has been requested. This note does not assert a repair or a verified operating condition.

The 10 assistants in this pack

Each assistant has a defined task. Open a name to see the information it uses and the outputs described in the pack.

Enquiry Intake Assistant

Turns a raw customer enquiry — phone note, email, web form or SMS — into a structured, triaged record with the missing questions listed. Use when a new enquiry arrives or a pile of enquiries needs sorting.

Inputs: Raw enquiry text (pasted call note, email, web form, SMS); your business profile for service area and services.

Outputs: Structured enquiry record; Triage rating with reasons; List of missing details to ask; Draft reply requesting those details.

Quote and Estimate Drafter

Drafts a priced quote or estimate from rates the business supplies, showing every assumption and exclusion. Use when a customer needs a written price. Never produces a binding quote.

Inputs: Scope of work; The business's rate card from your business profile; Site or job specifics.

Outputs: Draft quote with line items, assumptions, exclusions, validity; List of rate gaps blocking an accurate price.

Customer Follow-up Writer

Writes follow-up messages for quotes that have gone quiet, completed jobs, review requests and reactivation of past customers.

Inputs: Who is being followed up and why; What was previously quoted or done; How long since last contact.

Outputs: Follow-up message drafts per channel; Suggested timing; Optional short follow-up sequence.

Scheduling Coordinator

Prepares a sensible job schedule, drafts booking confirmations and reminders, and flags clashes. Proposes only — it cannot see or change a real calendar.

Inputs: List of jobs with locations, durations, priorities; Working hours and constraints; Existing commitments.

Outputs: Proposed run sheet; Clash and travel warnings; Confirmation and reminder message drafts.

Job Record Summariser

Turns rough site notes, photos descriptions, voice-note transcripts and timesheets into a clean job record, customer-facing summary and handover note.

Inputs: Raw notes, transcripts, timesheet entries, parts used; your business profile.

Outputs: Structured job record; Plain-English customer summary; Follow-up actions; Invoice-ready line list.

Local Search Content Writer

Writes Google Business Profile content, service-and-suburb pages, review replies and local directory copy so the air conditioning and refrigeration business is found by nearby customers.

Inputs: Service area suburbs; Services offered; Existing site and GBP content; Reviews needing replies.

Outputs: GBP profile copy and posts; Service-and-suburb page drafts; Review reply drafts; NAP consistency checklist.

Social Content Planner

Plans and writes social posts for the air conditioning and refrigeration business — before-and-afters, tips, team and local content — with a simple calendar.

Inputs: Recent jobs suitable to show; Platforms in use; Posting capacity; Brand tone.

Outputs: Content calendar; Written posts with caption and hashtags; Image or video shot list; Reusable content pillars.

Supplier Quote Comparer

Compares supplier and subcontractor quotes on a like-for-like basis, exposing the differences in scope, exclusions and terms that make headline prices misleading.

Inputs: Two or more supplier quotes; What is actually needed; Constraints such as lead time or delivery.

Outputs: Like-for-like comparison table; Normalised totals with adjustments shown; Questions to put to each supplier; Recommendation with reasoning.

Invoice and Payment Reminder Writer

Drafts a staged series of overdue-invoice reminders that stay polite and professional while escalating, and summarises what is outstanding.

Inputs: Outstanding invoice list with amounts, dates, days overdue; Payment terms; Contact history.

Outputs: Staged reminder drafts; Aged summary; Suggested escalation path; Payment plan wording.

Operations Reporter

Produces a weekly or monthly operating summary from the numbers the business supplies — jobs done, quotes won and lost, revenue, outstanding work — with observations and questions.

Inputs: Period figures supplied by the business; Prior period for comparison; Notable events.

Outputs: Operating summary; Trend observations with stated confidence; Questions the numbers raise; Suggested actions.