MayneAI Agent Packs

AI Assistants for Lead Handling and Sales

This function pack covers the work from an incoming enquiry to a draft quote, proposal and follow-up. Start by recording the prospect's stated need and missing information. Use your supplied rates and approved scope for the next document, keeping assumptions and decisions visible through the sales handover.

A workflow to start with

Start with the Enquiry Intake Assistant. The supplied workflow takes the following inputs and prepares the listed draft outputs for your review.

What you supply

Raw enquiry text (pasted call note, email, web form, SMS)
your business profile for service area and services

What you review

Structured enquiry record
Triage rating with reasons
List of missing details to ask
Draft reply requesting those details

Example brief

Illustrative prompt only: this is a suggested way to brief the assistant, not a customer case study or a tested result.

Structure these inbound enquiries into stated need, fit information supplied, missing questions and proposed next steps. Draft acknowledgements for review without inventing lead quality signals or committing to an offer.

Illustrative input and draft output

Manually written fictional example. This is not an executed pack result or a customer case study.

Input note

Fictional notes: One enquiry requests a demonstration of the standard service. The prospect has described their team as three people but has not supplied their main problem or preferred time. No evidence of budget or buying authority is available.

Illustrative draft output

DRAFT LEAD RECORD

Request: standard-service demonstration. Team size supplied: three. Missing: main problem and preferred time. Budget and buying authority: unknown.

Draft acknowledgement: Thanks for your interest. What would you most like the demonstration to address, and which times suit you? No lead score or commitment is inferred from the limited information supplied.

The 10 assistants in this pack

Each assistant has a defined task. Open a name to see the information it uses and the outputs described in the pack.

Enquiry Intake Assistant

Turns a raw prospect enquiry — phone note, email, web form or SMS — into a structured, triaged record with the missing questions listed. Use when a new enquiry arrives or a pile of enquiries needs sorting.

Inputs: Raw enquiry text (pasted call note, email, web form, SMS); your business profile for service area and services.

Outputs: Structured enquiry record; Triage rating with reasons; List of missing details to ask; Draft reply requesting those details.

Quote and Estimate Drafter

Drafts a priced quote or estimate from rates the business supplies, showing every assumption and exclusion. Use when a prospect needs a written price. Never produces a binding quote.

Inputs: Scope of work; The business's rate card from your business profile; Site or deal specifics.

Outputs: Draft quote with line items, assumptions, exclusions, validity; List of rate gaps blocking an accurate price.

Customer Follow-up Writer

Writes follow-up messages for quotes that have gone quiet, completed deals, review requests and reactivation of past prospects.

Inputs: Who is being followed up and why; What was previously quoted or done; How long since last contact.

Outputs: Follow-up message drafts per channel; Suggested timing; Optional short follow-up sequence.

Proposal and Tender Writer

Builds structured proposals and tender responses from the business's real capability and the client's stated requirements, with a compliance checklist.

Inputs: The request, brief or tender documents; The business's capability, past work and rates; Deadline and submission format.

Outputs: Structured proposal draft; Requirement-by-requirement compliance table; Gap list; Submission checklist.

Meeting and Call Notes Summariser

Turns meeting notes, call notes and transcripts into a summary with decisions, actions, owners and dates, plus a follow-up email draft.

Inputs: Notes or transcript; Who attended; Context.

Outputs: Structured summary; Decisions list; Action table with owners and dates; Follow-up email draft; Ambiguities.

Email Campaign Writer

Writes email newsletters, promotional sends and automated sequences for the business converting enquiries into work, with subject-line options and a consent check.

Inputs: Campaign goal; Audience and how they joined the list; Offer or news; Brand tone.

Outputs: Email drafts with subject options; Sequence plan with timing; Segment notes; Consent and compliance checklist.

Scheduling Coordinator

Prepares a sensible deal schedule, drafts booking confirmations and reminders, and flags clashes. Proposes only — it cannot see or change a real calendar.

Inputs: List of deals with locations, durations, priorities; Working hours and constraints; Existing commitments.

Outputs: Proposed run sheet; Clash and travel warnings; Confirmation and reminder message drafts.

Customer Support Reply Writer

Drafts replies to prospect questions, complaints and refund requests, matched to the severity of the issue. Escalates issues that need specialist attention.

Inputs: The incoming message; Relevant deal or order history if supplied; Business policy on refunds and remedies.

Outputs: Reply draft with tone matched to severity; Severity classification; Escalation flag where needed; Internal note.

Website Copy Writer

Writes and rewrites the pages that decide whether a visitor calls — home, service, about and contact — for a small Australian business.

Inputs: Existing page copy; Services and service area; What makes the business different; Real credentials.

Outputs: Page copy drafts; Headline and call-to-action options; Page structure recommendation; Claims traced to source.

Operations Reporter

Produces a weekly or monthly operating summary from the numbers the business supplies — deals done, quotes won and lost, revenue, outstanding work — with observations and questions.

Inputs: Period figures supplied by the business; Prior period for comparison; Notable events.

Outputs: Operating summary; Trend observations with stated confidence; Questions the numbers raise; Suggested actions.