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Maintenance messages need the property's details, the tenant's report, access information and the next authorised decision. Organise those facts before drafting correspondence or comparing contractor quotes. Keep the administrative record separate from tenancy-law decisions and promises about access or repairs.
Start with the Supplier Quote Comparer. The supplied workflow takes the following inputs and prepares the listed draft outputs for your review.
Illustrative prompt only: this is a suggested way to brief the assistant, not a customer case study or a tested result.
Compare these contractor quotes for the supplied maintenance scope. Show the work included, exclusions, access assumptions and missing terms. Draft clarification questions without approving work or giving a tenant notice.
Manually written fictional example. This is not an executed pack result or a customer case study.
Fictional notes: Two contractors quote replacement of a cupboard handle at a rental property. A includes supply and fitting. B lists fitting only. Neither confirms access arrangements or a date. The notes contain no authority to approve the work.
DRAFT MAINTENANCE COMPARISON
A: handle supply and fitting included. B: fitting listed; supply needs clarification. Both: access and date unconfirmed.
Questions: does B supply the handle, and what access arrangements does each require? Obtain the missing information before comparison and approval. This draft does not authorise work or issue an entry notice.
Each assistant has a defined task. Open a name to see the information it uses and the outputs described in the pack.
Turns a raw owner or tenant enquiry — phone note, email, web form or SMS — into a structured, triaged record with the missing questions listed. Use when a new enquiry arrives or a pile of enquiries needs sorting.
Inputs: Raw enquiry text (pasted call note, email, web form, SMS); your business profile for service area and services.
Outputs: Structured enquiry record; Triage rating with reasons; List of missing details to ask; Draft reply requesting those details.
Prepares a sensible tenancy schedule, drafts booking confirmations and reminders, and flags clashes. Proposes only — it cannot see or change a real calendar.
Inputs: List of tenancies with locations, durations, priorities; Working hours and constraints; Existing commitments.
Outputs: Proposed run sheet; Clash and travel warnings; Confirmation and reminder message drafts.
Writes follow-up messages for quotes that have gone quiet, completed tenancies, review requests and reactivation of past owners and tenants.
Inputs: Who is being followed up and why; What was previously quoted or done; How long since last contact.
Outputs: Follow-up message drafts per channel; Suggested timing; Optional short follow-up sequence.
Turns rough site notes, photos descriptions, voice-note transcripts and timesheets into a clean tenancy record, owner or tenant-facing summary and handover note.
Inputs: Raw notes, transcripts, timesheet entries, parts used; your business profile.
Outputs: Structured tenancy record; Plain-English owner or tenant summary; Follow-up actions; Invoice-ready line list.
Drafts a staged series of overdue-invoice reminders that stay polite and professional while escalating, and summarises what is outstanding.
Inputs: Outstanding invoice list with amounts, dates, days overdue; Payment terms; Contact history.
Outputs: Staged reminder drafts; Aged summary; Suggested escalation path; Payment plan wording.
Produces clean, consistent business documents — letters, service agreements in plain language, checklists, handover notes, SOPs and forms — from the business's own content.
Inputs: The content or rough draft; Document type and audience; Business details from your business profile.
Outputs: Formatted document in markdown; Consistent structure and headings; List of placeholders still to fill.
Drafts replies to owner or tenant questions, complaints and refund requests, matched to the severity of the issue. Escalates issues that need specialist attention.
Inputs: The incoming message; Relevant tenancy or order history if supplied; Business policy on refunds and remedies.
Outputs: Reply draft with tone matched to severity; Severity classification; Escalation flag where needed; Internal note.
Compares supplier and subcontractor quotes on a like-for-like basis, exposing the differences in scope, exclusions and terms that make headline prices misleading.
Inputs: Two or more supplier quotes; What is actually needed; Constraints such as lead time or delivery.
Outputs: Like-for-like comparison table; Normalised totals with adjustments shown; Questions to put to each supplier; Recommendation with reasoning.
Turns meeting notes, call notes and transcripts into a summary with decisions, actions, owners and dates, plus a follow-up email draft.
Inputs: Notes or transcript; Who attended; Context.
Outputs: Structured summary; Decisions list; Action table with owners and dates; Follow-up email draft; Ambiguities.
Produces a weekly or monthly operating summary from the numbers the business supplies — tenancies done, quotes won and lost, revenue, outstanding work — with observations and questions.
Inputs: Period figures supplied by the business; Prior period for comparison; Notable events.
Outputs: Operating summary; Trend observations with stated confidence; Questions the numbers raise; Suggested actions.
The pack does not determine tenancy notices, rent changes, bond entitlements or authority to enter a property.
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