MayneAI Agent Packs

AI Assistants for Virtual Assistants

A virtual assistant handles material for different clients, each with its own scope, tone and approval process. Use the roster to turn a client's notes into meeting summaries, document drafts and follow-up wording. Keep the client's supplied facts and decisions visible through the handover.

A workflow to start with

Start with the Meeting and Call Notes Summariser. The supplied workflow takes the following inputs and prepares the listed draft outputs for your review.

What you supply

Notes or transcript
Who attended
Context

What you review

Structured summary
Decisions list
Action table with owners and dates
Follow-up email draft
Ambiguities

Example brief

Illustrative prompt only: this is a suggested way to brief the assistant, not a customer case study or a tested result.

Turn these client meeting notes into an action list with the named owner, supplied due date and items awaiting approval. Draft a handover note that separates completed work from work the client has not authorised.

Illustrative input and draft output

Manually written fictional example. This is not an executed pack result or a customer case study.

Input note

Fictional notes: The client meeting assigns the assistant to format a draft agenda. The client will confirm attendees. Sending invitations has not been authorised, and no deadlines were recorded. The next handover should show these separate responsibilities.

Illustrative draft output

DRAFT CLIENT HANDOVER

Assistant action: format the draft agenda. Client action: confirm attendees. Deadlines: not recorded.

Awaiting approval: sending invitations is outside the recorded authorisation. Next question: when does the client need the agenda draft? No invitation is described as sent and no unapproved deadline has been added to the handover.

The 10 assistants in this pack

Each assistant has a defined task. Open a name to see the information it uses and the outputs described in the pack.

Enquiry Intake Assistant

Turns a raw client enquiry — phone note, email, web form or SMS — into a structured, triaged record with the missing questions listed. Use when a new enquiry arrives or a pile of enquiries needs sorting.

Inputs: Raw enquiry text (pasted call note, email, web form, SMS); your business profile for service area and services.

Outputs: Structured enquiry record; Triage rating with reasons; List of missing details to ask; Draft reply requesting those details.

Customer Follow-up Writer

Writes follow-up messages for quotes that have gone quiet, completed tasks, review requests and reactivation of past clients.

Inputs: Who is being followed up and why; What was previously quoted or done; How long since last contact.

Outputs: Follow-up message drafts per channel; Suggested timing; Optional short follow-up sequence.

Business Document Writer

Produces clean, consistent business documents — letters, service agreements in plain language, checklists, handover notes, SOPs and forms — from the business's own content.

Inputs: The content or rough draft; Document type and audience; Business details from your business profile.

Outputs: Formatted document in markdown; Consistent structure and headings; List of placeholders still to fill.

Scheduling Coordinator

Prepares a sensible task schedule, drafts booking confirmations and reminders, and flags clashes. Proposes only — it cannot see or change a real calendar.

Inputs: List of tasks with locations, durations, priorities; Working hours and constraints; Existing commitments.

Outputs: Proposed run sheet; Clash and travel warnings; Confirmation and reminder message drafts.

Meeting and Call Notes Summariser

Turns meeting notes, call notes and transcripts into a summary with decisions, actions, owners and dates, plus a follow-up email draft.

Inputs: Notes or transcript; Who attended; Context.

Outputs: Structured summary; Decisions list; Action table with owners and dates; Follow-up email draft; Ambiguities.

Customer Support Reply Writer

Drafts replies to client questions, complaints and refund requests, matched to the severity of the issue. Escalates issues that need specialist attention.

Inputs: The incoming message; Relevant task or order history if supplied; Business policy on refunds and remedies.

Outputs: Reply draft with tone matched to severity; Severity classification; Escalation flag where needed; Internal note.

Social Content Planner

Plans and writes social posts for the virtual assistant business — before-and-afters, tips, team and local content — with a simple calendar.

Inputs: Recent tasks suitable to show; Platforms in use; Posting capacity; Brand tone.

Outputs: Content calendar; Written posts with caption and hashtags; Image or video shot list; Reusable content pillars.

Proposal and Tender Writer

Builds structured proposals and tender responses from the business's real capability and the client's stated requirements, with a compliance checklist.

Inputs: The request, brief or tender documents; The business's capability, past work and rates; Deadline and submission format.

Outputs: Structured proposal draft; Requirement-by-requirement compliance table; Gap list; Submission checklist.

Invoice and Payment Reminder Writer

Drafts a staged series of overdue-invoice reminders that stay polite and professional while escalating, and summarises what is outstanding.

Inputs: Outstanding invoice list with amounts, dates, days overdue; Payment terms; Contact history.

Outputs: Staged reminder drafts; Aged summary; Suggested escalation path; Payment plan wording.

Operations Reporter

Produces a weekly or monthly operating summary from the numbers the business supplies — tasks done, quotes won and lost, revenue, outstanding work — with observations and questions.

Inputs: Period figures supplied by the business; Prior period for comparison; Notable events.

Outputs: Operating summary; Trend observations with stated confidence; Questions the numbers raise; Suggested actions.